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 Donor
Satisfaction
Indicators for Monitoring the Implementation of
Strategies
Donor
Satisfaction
An insight into the many
factors that were necessary to ensure donor satisfaction, thereby ensuring
that the donor would return regularly to donate blood were discussed. A clean
environment, use of sterile materials and aseptic precautions give satisfaction
to the donor and stimulate him to come for repeat donation. A dirty
environment makes the donor unhappy and discourages him to come again for
blood donation. Post-donation care of the blood donor is also an essential
activity for donor retention. 
Indicators
for Monitoring the Implementation of Strategies
A number of indicators, both
quantitative and qualitative, for monitoring the implementation strategies
for recruitment and retention of voluntary non-remunerative regular donors
were highlighted. These could be categorized as input indicators and output
indicators. Though it was easy to monitor input indicators, the output
depended on the indicators to measure programme implementation. It was
suggested that it would be helpful if a software programme could be developed
by WHO which could include some of the critical
indicators.
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