World Health Organization Regional Office for South-East Asia

 

 

 

 

 

 

 

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Health System Development Department

 

Profile and Vision

 

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Recommendations of the WHO Expert Working Group on Hospital Accreditation and other External Quality Assessment Systems in Health Care, 7-8 February 2008, Bangkok, Thailand

*     The process of accreditation can serve as an effective mechanism for introducing quality and safety standards and stimulating the continuous improvement of patient care processes and outcomes in the health-care delivery system in SEAR countries.

*     Patient safety is a powerful driving force for quality, and adverse event reporting and response must at the heart of improving quality and safety of health care delivery systems in the Region.

*     The process of accreditation can be phased in according to the needs and resources of a country.

*     Uniform quality standards should be developed and applied across the health-care delivery system according to the services provided

*     Accreditation should be voluntary and not be a substitute for licensing.

*     National accreditation bodies require sufficient autonomy, human capacity and financial resources in order to operate effectively and be sustainable.

*     Accreditation must address the entire continuum of care and pay special attention to the interfaces between patient care processes or services.

*     Accreditation must be centered on the needs of patients as well as health care providers, and aim to create a culture that is open to learning and continuous improvement.

*     Accreditation should seek the active participation of the public and the public should be represented on the board of the accreditation body.

*     Regional networking and exchange of experience and knowledge among accreditation bodies and international accreditation experts should be facilitated by WHO SEARO.

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