Introduction (this includes the title page and contents) (PDF-628 KB)

      Chapter 1 - The Emergency and its Aftermath (PDF-2,483 KB)

      Chapter 2 - The Response (PDF-2,861 KB)

      Chapter 3 - Management and Coordination (PDF-1,025 KB)

      Chapter 4 - The Lessons Learnt (PDF-1,138 KB)

      Complete Book (PDF-8,367 KB)

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